These terms apply to every order placed on mysonik.com. Please read them before you buy.
1. Seller
The seller is HMC FZE LLC, trading as Sonik.
- Address: [TBC: street and building], Sharjah, United Arab Emirates
- Email: [TBC: support email]
- VAT registration number: [TBC: owner to provide if VAT-registered]
- [LAWYER TO CONFIRM: any trade licence or company details that UAE rules require on the website. The company licence number is kept private and is not shown in this draft.]
2. Products
We sell premium USB-C to USB-C cables for consumers in the UAE.
Current range:
- Main product: long USB-C to USB-C cable. Available in:
- length: 1 m or 2 m;
- head type: 90-degree or straight.
- Second product: [TBC: name and details].
[TBC: final product names, range and specifications. Specifications must have a source before they are published. See the Warranty Policy.]
We describe products as accurately as we can. Photos are for illustration.
3. Prices and VAT
- All prices are in UAE dirhams (AED).
- Prices include 5% UAE VAT. [TBC: owner to confirm VAT treatment before publishing.]
- Delivery fees, if any, are shown before you pay. See the Shipping Policy.
- We may change prices at any time before you place an order. The price shown when you place your order is the price you pay.
- If a price is shown wrongly, we will [TBC: contact you before dispatch and let you choose to continue or cancel, with a full refund if you cancel].
4. How to place an order
- Choose a product, length and head type.
- Add it to your cart and go to checkout.
- Enter your delivery details and check them.
- Choose a payment method. See the Payment Policy.
- Place your order.
Your order is confirmed when we send you an order confirmation email. [LAWYER TO CONFIRM: whether the contract is formed at confirmation or at dispatch.]
You are responsible for giving us a correct delivery address and contact number.
5. Payment
Accepted methods (see the Payment Policy for details):
- card payment through [TBC: UAE payment gateway];
- cash on delivery, where available [TBC: availability, order limit and any fee];
- buy now, pay later with Tabby or Tamara, subject to their approval.
If payment fails, your order is not confirmed and you will not be charged for it.
6. Delivery
Delivery is covered in the Shipping Policy. Delivery times are estimates, not guarantees.
7. Cancellation
- You can cancel an order before it is dispatched by contacting us at [TBC: support email].
- [TBC: owner to set the cancellation rule. Example: cancellation allowed until dispatch, with a full refund to the original payment method.]
- Once an order is dispatched, please follow the Returns and Refunds Policy.
- [LAWYER TO CONFIRM: cancellation and withdrawal rights under UAE consumer law, including any time limit.]
8. Risk and ownership
- The cable is yours once it is delivered to the address you gave us.
- [LAWYER TO CONFIRM: risk transfer on delivery, including cash on delivery and failed deliveries.]
9. Stock
Products are sold while stock lasts. If an item you ordered is out of stock, we will [TBC: contact you before dispatch and offer a full refund, or an alternative you can accept].
We do not promise restock dates.
10. Returns, refunds and warranty
- Returns and refunds: see the Returns and Refunds Policy.
- Warranty: see the Warranty Policy.
11. Your legal rights
Nothing in these terms affects your rights under UAE consumer protection law. [LAWYER TO CONFIRM.]
12. Limitation of liability
[LAWYER TO DRAFT. This clause must not exclude any liability that UAE law does not allow to be excluded.]
13. Governing law and disputes
[TBC: LAWYER TO CONFIRM. Governing law is expected to be UAE federal law. Name the competent courts or dispute route and any consumer complaint route.]
14. Changes
We may update these terms. The version that applies to your order is the one in force when you place it.